Testimonials

What Your Neighbors Are Saying About US!

Jiffy Lube® Service Center #324
2 W RAND RD MT
PROSPECT, IL 60056-1128
(847) 253-0054

Had my oil changed, was in and out in 15 min and service was friendly and helpful.

Jerry

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Jiffy Lube® Service Center #324
2 W RAND RD MT
PROSPECT, IL 60056-1128
(847) 253-0054

I have been coming to this location for several years for service of my personal and fleet vehicle.  Most often the service is just fine.  On one or two occasions I’ve encountered some less-than-stellar employees (no longer at that location).  Today I was greeted by Nick, had the car serviced by Jeff (and I presume Nick and Jonelle) and Jonelle rung up the sale and was my main contact person.  Jonelle particularly struck me as very genuinely polite, articulate and professional (both in dealing with me and with another customer).  It was very above and beyond.  It must be a challenge to find an employee who is not afraid to get her hands dirty but who is also an excellent representative of the company.  She was all that.  She is also obviously a great team player, for when I told her I wanted to send a compliment her way, she was quick to point out Nick and Johns involvement (and she was right, they were also very friendly and professional).  Jonelle really seems like a rising star for Jiffy Lube.

Kudos,
Heather

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Jiffy Lube® Service Center #1965
598 WILLIAM LATHAM DR
BOURBONNAIS, IL 60914-2320
(815) 935-0002

I was recently in Jiffy Lube in Bourbonnais and the employees were GREAT. Before we went in my co-worker warned me to be careful and not to let them trick me into buying anything I didn’t need but the service was not like that. Although there were only two people working they were great. Davis was a wonderful greeter and explained everything that was going to happen as he walked me from my vehicle to the lounge were he offered my coffee and magazines while I waited for star to give me info concerning my car. Star was wonderful I never seen a woman who knows so much about cars and is still so graceful. Star smiled from the time we walked in to the time we left and I really enjoy seeing a woman in charge. She showed me what I needed now and what I was going to need to maintain my vehicle. These two working alone got me in and out before my lunch break was even over and even convinced my co-worker to bring her car back as well.

Thank You Jiffy Lube,
L. Smith



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